Welcome to EVIO Elevator. These Terms & Conditions govern your access to and use of evioelevators.in (“Website”) and the information, products and services made available through the Website.
By accessing or using this Website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please discontinue using the Website.
1. About EVIO Elevator
EVIO Elevator is engaged in the design, manufacturing, supply, installation, repair, modernization and maintenance of elevator and lifting solutions.
Our services and products may include passenger elevators, goods lifts, hospital lifts, capsule elevators, car lifts, home elevators, machine-room-less (MRL) elevators, elevator installation services and annual maintenance contracts (AMC).
2. Website Information
We make reasonable efforts to ensure that information published on this Website is accurate and up to date. However:
- Product specifications, designs, dimensions, finishes and features may change without prior notice.
- Images shown on the Website may be for illustration purposes.
- Actual elevator appearance, cabin finishes and specifications may differ according to project requirements.
- Product availability may vary by location.
- Any technical information displayed on the Website should not be considered a final technical specification unless confirmed by EVIO in writing.
EVIO reserves the right to correct errors, update information or modify Website content at any time.
3. Product Enquiries and Quotations
Submitting an enquiry through our Website does not constitute a purchase order, contract or confirmation of service.
Information submitted through enquiry forms may be used by EVIO representatives to:
- Contact you regarding your enquiry.
- Understand your project requirements.
- Provide product recommendations.
- Prepare quotations or proposals.
- Arrange site visits or consultations.
- Provide installation, maintenance or after-sales information.
All final prices, specifications, delivery schedules, installation requirements and commercial terms shall be confirmed separately in an official quotation, purchase order, agreement or other written communication issued by EVIO.
4. Pricing
Unless expressly stated otherwise, prices displayed or communicated online may be indicative.
The final price of an elevator or service may depend on factors including:
- Elevator type and capacity
- Number of floors and stops
- Travel height
- Cabin design and materials
- Door configuration
- Shaft/site conditions
- Installation requirements
- Civil and electrical work
- Transportation
- Taxes and applicable government charges
- Additional features or customization
- AMC or maintenance requirements
The final commercial terms will be determined through the applicable quotation or agreement.
5. Installation and Site Requirements
Elevator installation is dependent upon suitable site conditions and compliance with applicable technical, safety and statutory requirements.
The customer/property owner may be responsible for providing suitable site access, civil works, electrical provisions, shaft conditions and other requirements specified by EVIO.
Installation timelines may be affected by:
- Site readiness
- Civil work
- Electrical work
- Approvals or permissions
- Material availability
- Transportation
- Force majeure events
- Changes requested by the customer
6. Maintenance and AMC
EVIO may provide annual maintenance contracts and other maintenance services according to the terms agreed with the customer.
The scope, frequency, response time, exclusions, replacement parts, charges and other conditions applicable to an AMC will be governed by the relevant AMC agreement.
Website information regarding maintenance or AMC services does not automatically create an AMC contract.
7. Intellectual Property
All content available on this Website, including but not limited to:
- Logos
- Brand names
- Product images
- Photographs
- Graphics
- Text
- Videos
- Illustrations
- Designs
- Website layout
- Software and code
is owned by or licensed to EVIO Elevator unless otherwise stated.
You may not reproduce, modify, distribute, publish, copy, transmit, sell or commercially exploit Website content without prior written permission from EVIO.
8. Acceptable Use
You agree not to:
- Use the Website for unlawful purposes.
- Attempt to gain unauthorized access to the Website or its systems.
- Upload malicious software or harmful code.
- Interfere with Website security or functionality.
- Copy or scrape Website content for unauthorized commercial use.
- Submit false, misleading or fraudulent information.
- Use contact forms for spam or abusive communications.
9. Third-Party Links
The Website may contain links to third-party websites, platforms or services.
These links are provided for convenience only. EVIO does not necessarily endorse or control third-party websites and is not responsible for their content, privacy practices, security or availability.
Your use of third-party websites is subject to their respective terms and policies.
10. Disclaimer
To the extent permitted by applicable law, EVIO does not guarantee that:
- The Website will always be available or uninterrupted.
- Website information will always be completely error-free.
- Every product shown will be available in every location.
- Website content will always reflect the latest technical specifications.
Technical and commercial decisions should be based on specifications and documentation formally provided by EVIO for the relevant project.
11. Limitation of Liability
To the maximum extent permitted by applicable law, EVIO shall not be liable for any indirect, incidental, special or consequential loss arising from your use of, or inability to use, the Website.
Nothing in these Terms is intended to exclude or limit liability that cannot lawfully be excluded or limited under applicable law.
12. Changes to These Terms
EVIO may update these Terms & Conditions from time to time.
Any revised version will be published on this page with an updated “Last Updated” date. Your continued use of the Website after changes are published constitutes acceptance of the revised Terms, to the extent permitted by law.
13. Privacy
Your use of this Website is also subject to our Privacy Policy, which explains how we collect, use and protect personal information.
14. Governing Law and Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Subject to applicable law, disputes arising in connection with these Terms or the Website shall be subject to the jurisdiction of the appropriate courts having jurisdiction over EVIO’s relevant office and/or the applicable transaction.
15. Contact Us
For questions regarding these Terms & Conditions, please contact:
EVIO Elevator
Head Office & Factory:
Plot No-AA/43, Road No. 0,
Sachin Hoziwala Industrial Estate, Sachin,
Surat, Gujarat – 394230, India
Eastern Zone Corporate Office:
Plot No-59/1301, Sarala Nagar,
Cuttack Road, Bhubaneswar – 751006,
Khordha, Odisha, India
Phone: +91 89845 80206
Toll Free: 1800-569-2884
Email: info@evioelevators.in
Sales: sales@evioelevators.in
These contact details are based on the contact information currently published on EVIO’s Website.